FAQ

Where can I access my previous orders and downloads?

We have a tutorial to guide you to download previous orders.

Just follow the link https://cheap3dmodel.com/download-purchases/

How can I get files after purchase?

After purchased, you will be redirected to download page. Or you can download from “Downloads” section on the right side of our main menu after login.

How can I get the invoice for my purchase?

You can download your invoice from “Orders” section when logged in and from account page.

Can I get refund after purchased?

Purchased products are non-refundable unless specifically stated:

  • You do not download any file after purchase, we can refund you directly.
  • You can’t use our product under specific software/plugin environment also we can’t solve this.